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Sub-Processor Information

Please find below a list of Sub-Processors currently authorized by Timeplus Inc. (“Timeplus”) to process Customer Data and assist Timeplus with respect to the provision of the applicable Services under the Timeplus Terms of Service:

Sub-Processor
Description of Processing
Amazon Web Services, Inc.
Hosting
Git Hub
Software development platform; computer programming code repair
Slack
Customer communication
How to Subscribe to Receive Notification of Change in Sub-processors:

 

If you are a current Timeplus customer with a Data Processing Agreement in place with Timeplus, you may subscribe to receive notifications of new Sub-Processor(s) for each applicable Timeplus Service before Timeplus authorizes any new Sub-Processor(s) to process personal data in connection with the provision of the applicable Service.

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You can subscribe to receive email notifications for changes to Timeplus Sub-Processors by emailing the following information to info@timeplus.com:

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  • Customer Name

  • Customer Address

  • Executed copy of the Customer-Timeplus Data Processing Agreement


To edit your email notification information, please re-submit a request to info@timeplus.com with the subject “Change in Contact Information”.

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Right to Object to New Sub-processor:

 

A Customer with a Data Processing Agreement in place with Timeplus may object to Timeplus’s use of a new Sub-Processor by notifying Timeplus promptly in writing within ten (10) business days after receipt of Timeplus’s notice in accordance with the mechanism set out above.

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If you object to a new Sub-Processor, and that objection is not unreasonable, Timeplus will use reasonable efforts to make available to you a change in the applicable Service or recommend a commercially reasonable change to your configuration or use of the applicable Service to avoid processing of personal data by the objected-to new Sub-Processor without unreasonably burdening you.

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If Timeplus is unable to make available such change within a reasonable period of time, which shall not exceed thirty (30) days, you may terminate the applicable Order form(s) or Customer Agreement with respect only to those Service(s) which cannot be provided by Timeplus without the use of the objected-to new Sub-Processor by providing written notice to Timeplus to info@timeplus.com.

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